1. Overview
A provider receives only the information reasonably needed for its assigned function. The providers and products in use may change as our services evolve. A provider's own terms govern services it supplies directly to you.
2. Provider categories
| Category | Purpose | Information involved |
|---|---|---|
| Cloud infrastructure | Hosting, databases, storage, backups, and application delivery. | Account, service, operational, and technical records needed to deliver the website and requested services. |
| Payment services | Payment processing, receipts, disputes, refunds, and eligible payouts. | Contact, billing, transaction, and processor-issued payment references. |
| Business communications | Phone, text, email, calendar, and customer-support communications. | Contact details, message content, delivery records, and call records when applicable. |
| Business productivity | Authorized collaboration, documents, scheduling, and record management. | Business communications and files shared through those services. |
| Automation and AI services | Assisting with summaries, classification, drafting, and operational support. | Only the text or structured information needed for the requested task, subject to access controls. |
| Security and network services | Network delivery, fraud prevention, abuse detection, and security monitoring. | IP address, device, request, authentication, and security-event information. |
| Location and mapping services | Validating service areas and helping identify a requested service location. | Address or approximate location information needed for the lookup. |
| Professional and compliance services | Legal, accounting, insurance, audit, and regulatory support. | Records reasonably necessary for the engagement or a legal obligation. |
3. Data safeguards
We evaluate providers in light of the service, information involved, legal requirements, and available contractual and technical protections. Where required, we use data-protection terms or other lawful transfer safeguards. Organizations seeking a data-processing addendum for an eligible engagement may contact (606) 836-2534 (calls only). Availability and terms depend on the engagement and applicable law.
4. Changes
We update this notice when provider categories or material processing practices change. If a contract or applicable law requires advance notice of a particular provider change, we will provide that notice in the required manner.