Accessibility Statement

Accessibility is part of customer service. We continue to improve our digital experiences, review reported barriers, and offer reasonable ways to obtain information or assistance when a digital feature is not usable. Our ongoing work includes:

• Considering accessibility when designing and updating features.
• Using automated and manual checks where appropriate.
• Reviewing accessibility feedback and confirmed barriers.
• Providing a reasonable alternative when one is available.

• WCAG 2.1 Level AA — our primary technical reference for web content.
• Applicable accessibility law — considered for the services and digital experiences we provide.
• Customer feedback — used to identify barriers that automated checks may not find.

Practices used across the site may include:

• Semantic structure, descriptive headings, and landmark regions.
• Keyboard access and visible focus treatment for interactive controls.
• Text alternatives for meaningful images.
• Visible form labels and associated validation messages.
• Responsive layouts, scalable text, and reduced-motion support.
• Color and contrast review for text and controls.

Some legacy documents, embedded third-party content, maps, or media may have accessibility limitations. If a feature or document is difficult to use, contact us so we can review the barrier and discuss an available alternative.

Some features are provided by third parties whose interfaces we do not control. If you encounter a barrier in third-party content, tell us and we will review the available assistance or alternative for the requested task.

• Automated accessibility checks for selected pages and components.
• Manual keyboard and assistive-technology review where appropriate.
• Review of reported barriers and user feedback.

If any part of this statement, our service agreements, or our website is inaccessible to you, contact us. We will discuss a reasonable available format or another way to complete the requested task. See also our GDPR notice and CCPA notice.