Anti-Spam Policy

We do not buy email or phone lists. We do not send unsolicited bulk messages. We do not disguise the sender or the purpose of a message. We honor valid opt-out requests and retain available consent and suppression records as reasonably necessary.

Marketing emails are intended to:

• Use an accurate "From", "To", and routing header.
• Have a subject line that truthfully describes the message (no bait-and-switch).
• Be clearly identified as an advertisement when it is one.
• Include a valid postal address when required by applicable law.
• Include a visible, working unsubscribe link.
• Honor unsubscribe requests within the time required by applicable law.

Transactional emails such as booking confirmations, receipts, and service reminders may be sent to administer a requested service. We keep sender information accurate and honor requests to stop nonessential messages.

• We obtain the consent required by applicable law before sending marketing texts or placing marketing calls.
• Service messages such as booking confirmations, arrival updates, and reminders are sent to contact information provided for that service, subject to applicable consent requirements.
• Reply STOP to request that recurring automated texts stop. We may send a confirmation of that request.
• Reply HELP for available contact or opt-out information when supported by the messaging program.
• Message frequency and carrier-rate information are disclosed when applicable to the messaging program.
• We apply contact-time restrictions and other message-specific rules required by the recipient's applicable law.

If we send a commercial electronic message to a Canadian recipient, we apply the consent, identification, and unsubscribe requirements that apply under Canada's Anti-Spam Legislation.

• We use the required form of consent or a recognized exception.
• Messages identify the sender and provide required contact information.
• Messages include an unsubscribe method when required.
• We process unsubscribe requests within the period required by law.

Depending on the channel and how consent was collected, available records may include the disclosure, channel, date, source, and opt-out history. We retain records for as long as reasonably necessary to manage preferences, resolve disputes, and meet applicable legal obligations. See our Privacy Policy.

• Email: click the unsubscribe link at the bottom of any email.
• SMS: reply STOP.
• Voice: state during the call that you do not want to receive further calls, or contact Contact TSE.
• All channels at once: contact (606) 836-2534 (calls only) with "opt-out all" in the subject.
• We apply National Do Not Call Registry and applicable state-list requirements to calls covered by those rules.

Marketing-email footers are intended to include:

• Company legal name (Tri State Enterprise).
• A valid postal address when required.
• Phone (606) 836-2534.
• Unsubscribe link.
• Link to this Anti-Spam Policy.